Pricing and ways to start
You do not need to know exactly what is wrong before contacting Metrics Factory. Choose the situation that sounds closest to yours.
Pricing, time commitments, and deliverables are shown here so you can decide whether a conversation makes sense before you schedule one.
Choose your situation
Missed commitments, overtime, poor scheduling, rework, capacity pressure, or a process that depends on constant intervention.
Use a self-led exercise with your functional team to capture what each area is seeing and reveal where problems overlap.
Work alongside the people closest to the process to implement one practical improvement and prove the result.
Extend improvements across functions, install a management rhythm, and support adoption over several months.
The kit is not a required first step. If you have an urgent, defined problem, a short fit conversation can lead directly to an operational assessment.
The core consulting offer
Best for: an owner who can point to a recurring operational problem and wants outside eyes on the work.
Matt follows the work from demand through delivery, compares the owner’s concern with evidence from the operation and team, and identifies the constraint that deserves attention first.
One contained process or operating area
An end-to-end workflow across two or three functions
Multiple workflows, shifts, or locations
It means going wherever the work and handoffs actually occur. That may mean sitting beside an account manager and following a request from the first email through completion, observing an administrative workflow, riding with a field crew, or walking a production floor or warehouse. The observation plan is agreed with you before the assessment begins.
Depending on the business, that may include labor hours, turnaround time, backlog, missed follow-ups, customer risk, rework, downtime, or unused capacity. The goal is to make the financial effect visible enough to prioritize improvements by expected return.
Prework, owner kickoff, direct observation, focused team conversations, analysis, findings review, and a written roadmap.
About one hour for kickoff, reasonable access to the team and operation, and approximately 90 minutes for the findings review.
You keep the findings whether you implement internally or request a separate improvement proposal. There is no obligation to continue.
An alternate entry path
Use a structured team exercise to collect real observations and discover where problems concentrate. Every size includes the complete exercise, leader materials, consumables, and a 30-minute results debrief.
Explore all six exercises →The honest promise: the exercise should produce a useful finding even if you never hire Metrics Factory.
Focused implementation
Four to eight weeks of hands-on work focused on one high-value process problem.
Ongoing implementation
A three- to six-month relationship for connected improvements and adoption support.
What happens when you reach out
The fit conversation is not a free assessment. It determines whether there is a real problem Metrics Factory can help solve and identifies the smallest useful next step.
Spend 30 minutes discussing its effect, what has been tried, and who is involved.
Review the recommended scope, timing, price, and deliverables.
Proceed, wait, handle it internally, or request a concise written scope.
Common questions
No. If you have a defined and urgent problem, the operational assessment is usually the best place to start.
The debrief helps interpret what your team found. If deeper work is justified, it will be explained plainly, but there is no obligation to continue.
The fit conversation determines whether the problem is contained, crosses several functions, or requires a tailored scope.
Yes. Metrics Factory follows work across quoting, order entry, planning, production, fulfillment, field work, and delivery when the problem crosses those boundaries.
Improving a process may require access to sensitive customer, employee, financial, or operational information. Matt is willing to sign a reasonable NDA before reviewing that information. The scope of access, handling of working materials, and confidentiality expectations are agreed upon before the engagement begins.
They may be part of an improvement, but only after the process is understood. The process comes first.
The working focus is owner-led companies with roughly 10 to 100 employees and about $2 million to $25 million in annual sales. Fit depends more on the operational problem and willingness to involve the team than on an exact size.
Travel requirements and any related costs are shown in the written scope before work begins.
Assessments are scheduled around your operating calendar, including seasonal peaks and quieter planning or implementation windows. Current availability is confirmed during the fit conversation before you commit.
Yes. Download the one-page assessment guide for a concise summary of fit, process, pricing, time, and deliverables.
Not sure which path fits?
If a kit or another option makes more sense, that is what Metrics Factory will recommend. Current scheduling availability is confirmed before any work is booked.
Download the one-page guide ↓